Privacy Policy

Last Updated: 25th April, 2025

This Privacy Policy describes how Brighton Banners (“we”, “our”, or “us”) gathers, uses, and protects your personal data when you visit or engage with www.brightonbanners.co.uk (“our website”).

This policy pertains solely to data collected via our website and outlines your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We gather and maintain the information you provide directly, which may encompass:

Your full name
Email address
Telephone number
Billing and delivery addresses
Payment details (processed securely by third-party providers – card information is never stored)
Order specifics and communication history

We may also collect non-personal data through cookies and tracking technologies (see Section 6).

2. How We Use Your Data

Your personal data is utilised solely to enhance your interactions with us, including:

Processing transactions and organising deliveries
Responding to enquiries and providing support
Sending updates about orders, policies, or new services
Issuing invoices and maintaining payment records
Offering promotional deals (only if you have consented)

We will never sell or exchange your information. Data may be securely shared with trusted third parties like couriers or payment processors to complete your order.

3. Your Rights Under UK GDPR

You have the right to:

Access the personal data we store about you
Request corrections or updates to inaccurate information
Ask for your data to be deleted entirely
Limit or object to certain processing activities
Request a copy of your data in a portable format (such as CSV)

To exercise these rights, email us at support@brightonbanners.co.uk. We strive to respond within 30 days.

4. Data Security

We implement robust measures to safeguard your data, including:

TLS encryption (HTTPS) on all web pages
AES 256-bit encryption for stored data
PCI-DSS compliant third-party payment processing
Restricted access to authorised personnel only
Regular encrypted backups stored securely offsite

No system is completely immune to breaches. In the event of an incident, we will notify affected users promptly as required by law.

5. Accounts and Orders

Upon registration or placing an order, we collect personal details necessary to process your transaction and communicate effectively.

Order-related data is retained solely for operational, legal, and customer service purposes.

6. Cookies and Tracking

Our website utilises cookies to:

Remember your preferences and improve navigation
Analyse anonymous visitor activity to enhance performance
Enable secure login and shopping cart features

Cookies do not contain personal data. By continuing to use our website, you agree to our cookie usage as detailed in our Cookie Policy. You can disable cookies in your browser settings, but this may impact site functionality.

7. External Links

Our website may include links to third-party sites. We are not responsible for their practices or policies and encourage you to review their privacy statements before providing any personal information.

8. Email Updates & Marketing

If you opt in, we may occasionally send marketing emails with promotions or updates from Brighton Banners. You can unsubscribe at any time via the link in our emails or by contacting support@brightonbanners.co.uk.

9. GDPR Compliance Measures

To ensure GDPR compliance, we have implemented:

Data Processing Agreements with all third-party providers
Clear opt-in and opt-out options at collection points
Simple processes for data access, export, and deletion
A documented breach notification protocol

10. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on this page, indicating the “Last Updated” date above. Please check periodically for any changes.